Shipping

New Zealand Delivery:

We aim to dispatch all orders within 24-48 hours. Our products are handmade and hand printed so if there is a potential delay we will contact you. Orders over $50 are delivered FREE in New Zealand by courier or by standard post if you have a Rural address. Orders under $50 incur a $5 postage fee. 

Orders are sent with NZ Courier and should arrive with 1-2 days once it has been sent. Orders to Rural addresses are sent Standard post which takes 3-5 working days. In rare cases it can take a bit longer, (especially during busy times of the year or if ordered over the weekend). 

Your order will come packaged in tissue or if it is jewellery it will come in one of our specially designed Natty gift boxes. We will happily gift wrap and include a message for a gift recipient upon request.

International Delivery:

We do ship internationally. We are happy to arrange international delivery using NZ Post. The charge for international shipping is $10NZ to Australia and $15NZ for the Rest of the World. Delivery times vary when sending internationally and we are unable to guarantee a specific time frame but they usually arrive within 10 working days from being sent.

Returns:

Please keep in mind that the image colour may appear differently according to your computer screen.   If you should wish to return an item please get in touch using the contact page. The item will need to be returned within 7 days in it’s original, unworn condition. 

Product Care:

Textiles - wash in cold water and hang to dry, when dry iron on back side with medium heat and no steam.

Wooden Jewellery is finished with beeswax or linseed oil and will benefit from a reapplication at times to protect and keep the wood looking great. They are not designed to get wet.